Thinlabs
For Thinlabs, a leading provider of low-power thin client solutions, we built a dynamic RMA request form on Drupal 7 using Ajax for seamless user interaction and real-time inline validation—enabling customers to efficiently report product issues and request service without page reloads.
Thinlabs: Leading Provider of Specialized Thin Client Solutions
Thinlabs, a Cisco Solution Partner, has been at the forefront of low-power desktop computing since 1998. It stands out as a premier independent manufacturer of specialized thin client solutions, delivering innovation and reliability in enterprise computing across various industries, including healthcare, hospitality, manufacturing, education, and finance.
Thinlabs Web Platform Features
The Thinlabs web platform is powered by Drupal 7 and features a custom-built RMA (Return Merchandise Authorization) request form. This form allows visitors to report product issues and submit service requests directly on the site.
Enhanced User Experience
To optimize user interaction, the form utilizes Drupal’s Ajax framework, facilitating dynamic field updates and seamless form interactions without requiring page reloads. Inline validation detects and corrects errors in real-time, streamlining the submission process and enhancing data accuracy.
Technologies Used
- Drupal 7: Used for content management and custom form development.
- Drupal Ajax API: Implements dynamic form behavior and submission without page reloads.
- jQuery: Handles client-side interaction and inline validation.
- PHP & MySQL: Supports backend development and data storage.
- HTML/CSS: Utilized for frontend UI customization of the RMA form.